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Post by Dane on Feb 1, 2017 13:05:10 GMT -8
I have three Experience Cards. Two have trivial balances and I want to merge them into my main card. The FAQ site doesn't address how to do this (or at least in a way I figured out) when the two cards aren't "secondary". Do I just call in? I feel like my $13.20 is being held hostage haha.
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Post by futureferrydriver on Feb 1, 2017 15:00:30 GMT -8
I have three Experience Cards. Two have trivial balances and I want to merge them into my main card. The FAQ site doesn't address how to do this (or at least in a way I figured out) when the two cards aren't "secondary". Do I just call in? I feel like my $13.20 is being held hostage haha. Sure fire way is to go to customer service at one of the terminals, I've done this before at HSB last year and can verify it works and takes like 2 minutes. That said, I can't imagine any reason they wouldn't be able to do it over the phone, so I would try calling first. Worst case scenario they tell you to go to a terminal. Side note: How great would it be if they could just do it at the vehicle/foot toll booths. I know it would probably be a disaster near cut offs for Route 3 out of HSB but I can't really see it being a huge problem for any other Experience Card routes.
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Post by Dane on Feb 1, 2017 17:02:25 GMT -8
I tried to do it at the Swartz Bay counter today not realizing that wasn't an option. I was firmly corrected! Haha
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