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Post by SS San Mateo on Oct 2, 2006 15:10:30 GMT -8
There's one thing on the Fauntleroy-Vashon route that could be a problem. There are 2 King County Metro bus routes that travel directly onto the ferry (one trip in the afternoon and two in the evening).
BTW, there is a ticket kiosk at the Vashon terminal (outer shell only).
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Post by Barnacle on Oct 5, 2006 18:35:23 GMT -8
There are a lot of empty ticket kiosks around the system. Given our stellar reputation for this sort of project, I'd really like it to work out. It's getting embarassing...
[edit: continuing on...] I haven't seen any press releases lately about the ticketing system. The last one was dated Sept. 15, and if you read it carefully, they admit that it's been a less-than-perfect deployment. If they can get it to work in Anacortes, then I do really believe they will be over the major hurdle as it is the most complicated terminal to operate.
THAT having been said, I shall have to wander through the terminal tomorrow and see if there is anything in the kiosks besides dust. ;D
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Post by EGfleet on Oct 5, 2006 19:04:26 GMT -8
There are a lot of empty ticket kiosks around the system. Given our stellar reputation for this sort of project, I'd really like it to work out. It's getting embarassing... [edit: continuing on...] I haven't seen any press releases lately about the ticketing system. The last one was dated Sept. 15, and if you read it carefully, they admit that it's been a less-than-perfect deployment. If they can get it to work in Anacortes, then I do really believe they will be over the major hurdle as it is the most complicated terminal to operate. THAT having been said, I shall have to wander through the terminal tomorrow and see if there is anything in the kiosks besides dust. ;D There isn't. In fact, the laser scanners they had on the turnstiles have been pulled out.
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Post by SS San Mateo on Oct 5, 2006 19:12:28 GMT -8
Was the fare collection improvement attempt that WSF tried in the early 90's an automated system or something else? I remember they had tried something, but it was stopped due to problems.
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Post by Barnacle on Oct 5, 2006 19:41:37 GMT -8
That rings a faint bell, but I don't recall any of the specifics--I was in college in California during the early 1990s. Evergreenfleet?
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Post by Low Light Mike on Jul 14, 2008 17:03:37 GMT -8
Here's a news story, with a few different angles for discussion. I set this up in it's own thread because there are different topics that can springboard from this story re automatic ticket purchase machines: - automated ticketing as a service to pax to improve footie traffic flow during those "bus just arrived" traffic jams at the footie terminal. - automated ticketing as a way to reduce salary expenses - automated ticketing's impact on some of the few ship/terminal jobs at BCFS that can be done by employees in a wheelchair (my assumption, correct me if I'm narrow-minded here) - automated ticketing service contracted out, and data-security is compromised. And now, the short story in question. (pardon the shouting all-caps, that's how CFAX does it...) ================ www.cfax1070.com:80/newsstory.php?newsId=5831SELF SERVE TICKET MACHINES BACK AT FERRY TERMINALS BY FALL Jul 13, 2008 BC FERRIES SAYS IT HOPES TO BRING BACK THE AUTOMATED TICKET MACHINES AT THE SWARTZ BAY AND TSAWWASSEN FERRY TERMINALS AFTER THEY WERE REMOVED BECAUSE SOME CUSTOMER'S CREDIT CARDS HAD BEEN COMPROMISED. BC FERRIES SAYS IT WON'T DISCUSS THE SPECIFICS OF WHAT HAPPENED BUT SAYS IT DID CONTACT SIDNEY NORTH-SAANICH RCMP IN FEBRUARY TO REPORT THE FRAUD. BC FERRIES SAYS THE DEBIT AND CREDIT CARD MACHINES FOR WALK-ON PASSENGERS WERE SHUT DOWN SHORTLY AFTER THE FRAUD AND THE ACTUAL MACHINES WERE REMOVED LAST MONTH. FERRIES SAYS THE MACHINES WERE CONVENIENT FOR FOOT PASSENGERS BUT SAYS PROTECTING CUSTOMERS FROM FRAUD IS MORE IMPORTANT THAN CONVENIENCE. RCMP CONTINUE TO INVESTIGATE AND WON'T DISCUSS THE STATUS OF THE INVESTIGATION. - NIKKI EWANYSHYN ======================
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Post by Low Light Mike on Jun 24, 2009 7:06:54 GMT -8
Old thread, but here it comes again with automated kiosks for pax tix: - and since this is episode-2 "Return of the Kiosk", you might want to read the old discussion from the first time around in Episode-1 "The Fellowship of the Kiosk". --------- Here's today's news: www.vancouversun.com:80/ferries+ticket+kiosks+serve+walk/1727476/story.htmlps: does anyone know who Richard Foote is? I wonder if BCFMWU president Richard Goode knows who Mr. Foote is? ;D
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Post by Low Light Mike on Dec 1, 2009 18:51:12 GMT -8
Now at Departure Bay and Duke Point.
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Post by DENelson83 on Dec 12, 2009 23:21:59 GMT -8
Now what about those same kiosks for HSB and LGD?
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ProudCanuck
Chief Steward
Champ Car - Gone, but not forgotten!
Posts: 242
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Post by ProudCanuck on Dec 12, 2009 23:26:27 GMT -8
Now what about those same kiosks for HSB and LGD? LGD... Labatt Genuine Draft
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Post by Ferryman on Dec 12, 2009 23:54:38 GMT -8
Last weekend there was a fairly long lineup of people waiting to buy tickets for foot passengers at Departure Bay. I was amongst the people in the lineup, when I saw the nice and shiny machines sitting beside the windows with not a single person using them. I quickly dove out from the line, thinking I was smart by using them as a way to avoid the line. I was then severely disappointed when I found out they don't accept cash at those machines, so back to the lineup I went.
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Post by DENelson83 on Dec 13, 2009 9:25:23 GMT -8
Now what about those same kiosks for HSB and LGD? LGD... Labatt Genuine Draft Try "Langdale".
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Post by Low Light Mike on Dec 13, 2009 12:46:56 GMT -8
LGD... Labatt Genuine Draft Try "Langdale". Of course, Langdale has no need for self-serve kiosks, because no one pays a fare for leaving Langdale. Route-3 is a return-fare, with people only paying at the Horseshoe Bay end of the run. I looked for the kiosks at Horseshoe Bay on Thursday, and found none. Considering the configuration of the HSB footie terminal, with the ticket-wickets at the doorway, I wonder if they need to create a new open-door and then have the kiosks inside. Otherwise you still need to proceed through the ticket-wicket doorways. Here's what Departure Bay looks like: - the kiosks are inside the building, secure and safe for people to use. - At Horseshoe Bay, I hope that they are not outside in the plaza.
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Post by Kahloke on Dec 13, 2009 13:25:46 GMT -8
It is nice being able to pre-buy your tickets. I do that a lot in the WSF system when driving on. If I know ahead of time which terminal I am going to be using, I'll log on to WSF's Wave-To-Go site, buy my ticket(s), then print at home. When you get to the toll booth, they scan your paper ticket and away you go. At Seattle and Bainbridge, they usually have a "pre-ticketed" lane during commuter hours so folks who already have their ticket can breeze through the toll booth lineup. They also do that at Anacortes on Friday afternoons in the summer.
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Mill Bay
Voyager
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Posts: 2,886
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Post by Mill Bay on Dec 13, 2009 19:31:53 GMT -8
- - At Horseshoe Bay, I hope that they are not outside in the plaza. Surely even BCFS people aren't that short-sighted, unless they want to get a jump start on insurance claims for vandalism and theft that would be assured to happen if any computer technology is left outside, especially if it is used in monetary transactions.
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Post by DENelson83 on Dec 13, 2009 19:58:48 GMT -8
Wish they had Interac at the lane booths. Would save having to pack cash, and many like myself don't like using credit cards alot. But wouldn't that cause more delays and backups outside the toll booths, since debit card transactions take more time?
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Post by lmtengs on Dec 13, 2009 20:34:09 GMT -8
I think the machines look cheep. The "wood" should be replaced with a whitish colour, unless BCF is TRYING to tell people "WE LOVE ARTIFICIAL!!!"
Also, the "wood" doesn't really match BCF blue. It looks kind of like a four year old dressing him/herself. Not a good combination....
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Mill Bay
Voyager
Long Suffering Bosun
Posts: 2,886
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Post by Mill Bay on Dec 13, 2009 23:00:15 GMT -8
The machines probably came pre-finished from whatever electronics warehouse they were ordered from, and BCFerries just splashed a little blue on them to corporatize them. And I thought I was over the top when it comes to pointing out the artificial appearances of different things.
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D'Elete BC in NJ
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Dispensing gallons of useless information daily...
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Post by D'Elete BC in NJ on Dec 14, 2009 9:37:37 GMT -8
I think the machines look cheep. The "wood" should be replaced with a whitish colour, unless BCF is TRYING to tell people "WE LOVE ARTIFICIAL!!!" Also, the "wood" doesn't really match BCF blue. It looks kind of like a four year old dressing him/herself. Not a good combination.... Not supposed to be "real" wood. It's just polycarbonate plastic to made with a wood image finish. You wouldn't find real hardwood in many desks at offices and terminals. I've seen a few excutives and politicians sit in front of a desk that was pressed wood. Cheap stuff. Much of it is pressed wood inside of laminate tops and trims. There's even fake wood in your Beemers and Lincoln cars. Just fancy polished plastic to look like wood. For some reason I think the use of quotes around the word wood gave the obvious (and correct) connotation Viking knows the wood is fake...photo-finished to be exact...the comments made were about the choice of finish when compared to the typical BCFS choices for decor, not the fact that the wood was fake. As Mill Bay points out, the finish may have been the only option (though with the number of these types of machines out there, I actually kind of doubt it). But, if alternate options were available, then Viking's correct in the assertion that someone at BCFS missed the boat on their decor coordination...
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Post by Northern Exploration on Dec 14, 2009 9:55:22 GMT -8
Won't comment on Lincolns because frankly I just don't know. But I know Audi, BMW and Mercedes have real wood trim. In some cases it is real wood veneer over a special substrait that is more crash friendly and in other places real wood trim. The new "in" material is matte black carbon fibre or aluminum trim for a more blinged out look . The technology for the remote terminals for check in/ticket purchase are everywhere now from Movie Theatres, the VIVA transit network in Vaughn north of Toronto have them at their major bus stops, and of course train and airlines are now using them. It dramatically increases plastic payments over the use of cash. Soon I would think BCFerries will add terminals accessible from the car like drive thru bank machines. They take a bit longer to use but save on manpower considerably and also lowers the amount of cash that has to be counted. That saves the people manned booths for those people who want to pay with cash and then invariably don't necessarily have the cash ready. So in that case it does save time. The latest innovation is to check in remotely for airlines from home, and download your boarding pass to your handheld. All you do is show your handheld to security with the image of your boarding card and you are good to go. There are of course apps for the 3G handhelds that combine scheduling etc. for you.
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Post by lmtengs on Dec 19, 2009 10:13:49 GMT -8
For some reason I think the use of quotes around the word wood gave the obvious (and correct) connotation Viking knows the wood is fake You are correct, sir. One would have to be pretty out of it to think it was real. Someone at BCFS missed the boat on their decor coordination... You got that right
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Post by DENelson83 on Dec 19, 2009 10:24:45 GMT -8
Try saying that five times fast...
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Post by Low Light Mike on Feb 5, 2010 13:44:25 GMT -8
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