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Post by glasseye on Jul 21, 2010 22:27:41 GMT -8
Does anyone know (or care to speculate) why route 3 seems to be delayed more often than not?
I've been watching the current conditions page for a few days and it looks like 20 minute delays are routine and 45+ minute delays are a regular occurrence on this route.
Looking at the posted arrival and departure times, it seems that the ferry loses time at the terminals rather than in transit. At one point today the CoQ was 42 minutes behind despite the worst transit time of the day being 43 minutes. Terminal time, however, varied from 10 to 44 minutes.
What's the problem with vehicle traffic for Langdale that leads to such erratic and slow loading and unloading times?
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Post by Scott (Former Account) on Jul 22, 2010 1:38:09 GMT -8
The delays are likely due to the large number of foot passengers and vehicle traffic, combined with the fact that Langdale is technically down a ship. This leaves no chance of any MD sailings on days when a second ship was not scheduled. In turn, this all leads to more traffic which means a higher chance for slowdowns for the only ship on route 3...
Furthermore, Horseshoe Bay can become quite the bottleneck when routes start running behind. Due to the terminal configuration, only one ship can be unloaded at a time and this can lead to further delays for the ships that are arriving behind schedule...
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Post by hwy19man on Sept 2, 2010 12:18:59 GMT -8
Horseshoe Bay can become quite the bottleneck when routes start running behind. Due to the terminal configuration, only one ship can be unloaded at a time and this can lead to further delays for the ships that are arriving behind schedule...
This year BCF has woken up and listened to its route 3 customers with a different schedule.
BC Ferries is aware of the importance of on-time performance to its customers and of a schedule that can be maintained. As a result, the Queen of Surrey will operate on the following shoulder season schedule in order to improve reliability for our customers.
The following schedule will be in effect on the Horseshoe Bay – Langdale route from Tuesday, September 7, 2010 through until Monday, October 11, 2010.
www.bcferries.com/bcfservicenotice?id=284599 |
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Post by gordon on Sept 2, 2010 13:21:06 GMT -8
If Route 3 is sucesptible to delays that are made worse by Hosreshoe Bay's Configuration would this problem not be exacerbated by adding more capacity on route #2 as has been discussed on this forum?
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bargain
Oiler (New Member)
Posts: 44 
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Post by bargain on Sept 2, 2010 14:39:35 GMT -8
The revised schedule doesn't help you get anywhere faster. It simply takes the delays and lateness they experience thanks to insufficient capacity and makes them "normal" and "expected" so that their on-time performance metrics aren't negatively affected.
How much of the executive bonuses are tied to on-time performance I wonder....
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Post by Dane on Sept 2, 2010 20:29:43 GMT -8
It isn't intended to get you anywhere faster, it is intended to give you a more realistic idea of when you'll be able to get somewhere. This schedule, notwithstanding the strange summer the route had this year, did do wonders for on time performance allowing people (like me last summer) to better schedule their lives.
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bargain
Oiler (New Member)
Posts: 44
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Post by bargain on Sept 3, 2010 6:37:34 GMT -8
Well I end up being there 20 minutes later than I would be so it has negatively affected my ability to get places.
Glad to see BC Ferries has won over someone with their on-time performance. I guess it's a question of perspective and how you use the ferries.
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Post by dofd on Sept 3, 2010 21:56:11 GMT -8
Bargain,
We have people commuting to the office (Granville and 70th ) from as far as Maple Ridge and Langley. A 20 min delay happens often with the transit system. They leave earlier because of the delays in transit.
So I think you are being a little hard on the ferry system. But I understand the frustration.
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