Post by futureferrydriver on Oct 3, 2018 22:00:47 GMT -8
My dad (who I supposed at some point or another in the past has emailed BC Ferries regarding there website) got an email today from their customer relations department regarding the long anticipated new website:
We want to know what you think. Can you help us?
Your opinion is important to us and it will help shape the future of our website.
In the past, you have contacted us about our website, and based on feedback from customers like you, we’re in the process of redesigning our website.
Select one or more of the topics below to anonymously answer a series of short questions to share your thoughts:
1. Homepage – fresh look and feel
2. Current Conditions – new way to display info
3. Schedules – improved with real-time data
It won’t take long, it’s completely anonymous, and all feedback is welcome.
We’re excited to hear what you think so we can use your valuable feedback to build a better website for everyone.
Thank you for your time and help.
I went through one of the 3 surveys and it looks like most of the details of the new webpage have been decided and they were asking for feedback on the new version. (Basically the survey was like a mini beta test).
Initial impressions are that functionally there doesn’t seem to be much difference between new and old, however the new version has a more modern look and feel, and is a bit more intuative for finding info etc.
Unfortunately still no mention of a proper mobile site, which is something I think should be prioritized over updating a website that works just fine the way it is... oh well, maybe one day!
Sailing time: 1 hour 40 minutes Sunday, October 28, 2018
Vessel Scheduled Departure Actual Departure ETA or Arrival Time Status
Queen of Cowichan 6:15 AM 6:17 AM ... On Time
Queen of Oak Bay 8:25 AM 8:25 AM 10:16 AM On Time Queen of Cowichan 10:40 AM 10:41 AM 12:22 PM On Time Queen of Oak Bay 1:00 PM 1:09 PM 3:02 PM Mechanical difficulties with vessel Queen of Cowichan3:20 PM 3:27 PM 5:10 PM On Time Queen of Oak Bay 5:55 PM 6:06 PM ETA: 7:46 PM We are loading and unloading multiple ships Queen of Surrey 8:45 PM
Queen of Oak Bay 10:10 PM
I assume that that item I highlighted in red is a mistake. How can it be that they would be dealing with loading & unloading multiple ships at a single route terminal?